Tag: fatigue

I developed an anomaly detection system for Automattic internal dashboard. When presenting this system (“When good enough is just good enough”), I used to tell that in our particular case, the cost of false alerts was almost zero. I used to explain this claim by the fact that no automatic decisions were made based on the alerts, and that the only subscribers of the alert messages were a limited group of colleagues of mine. Automattic CFO, Stu West, who was the biggest stakeholder in this project, asked me not to stop claiming the “zero cost” claim. When the CFO of the company you work for asks you to do something, you comply. So, I stopped saying “zero cost” but I still listed the error costs as a problem I can safely ignore for the time being. I didn’t fully believe Stu, which is evident from the speaker notes of my presentation deck: